Shipping policy
Shipping & Processing Policy
Aisha Lamar LLC
Thank you for shopping with Aisha Lamar LLC! Many of our products are handcrafted, customized, or made to order. Please review our processing and shipping information before placing your order.
Order Processing & Production Times
Processing times vary depending on the product, customization requirements, and material availability.
| Product Type | Estimated Processing Time |
|---|---|
| Standard in-stock products | Within 3 business days |
| Made-to-order 3D-printed products | 3–7 business days |
| Bulk orders | Up to 14 days |
| Epoxy tumblers and epoxy creations | 7–10 business days, plus 3 additional curing days |
| Fully rhinestoned products | Up to 14 days |
| Partial bling, small rhinestone items, and bling lids | Approximately 1 week |
Processing times are estimates and may be extended due to order volume, design complexity, or material availability.
Custom production timelines begin after payment and receipt of all required customization information and approvals.
Production time does not include shipping transit time.
Shipping & Tracking
Once your order ships, tracking information will be provided when available.
Shipping delivery times vary depending on the carrier, destination, and selected shipping service.
Aisha Lamar LLC cannot guarantee carrier delivery dates or prevent delays outside our control.
If a shipment is lost, stolen, delayed, or damaged in transit, please contact the carrier and notify us so we can review the situation and assist where possible.
Any remedies required by applicable law remain available.
Damaged Shipments
If your order arrives damaged:
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Take clear photographs of the damaged product and packaging.
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Keep the original packaging and all contents.
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Email aishalamarllc@gmail.com with your order number and photos.
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Follow any carrier claim instructions provided.
We will review the issue and help determine the appropriate next steps.
Local Pickup
Local pickup is available by appointment for customers in the 757/Hampton Roads area.
Please contact us before ordering to arrange pickup and obtain any applicable shipping-discount code or invoice.
Pickup times and locations must be confirmed in advance.
Rush Orders & Expedited Shipping
Rush production may be available depending on the item and material availability.
Rush fees start at $25.
Overnight shipping may be available for an additional charge.
Rush production and expedited shipping must be approved before placing your order.
Digital Products
Digital products, including PNG and 3MF files, are delivered electronically and do not require physical shipping.
No physical merchandise is included with digital purchases unless expressly stated in the product listing.
Questions?
Aisha Lamar LLC
Email: aishalamarllc@gmail.com
Phone: 1-833-409-3999
Thoughtfully Created. Uniquely Yours.